This job shows that slab leaks don’t only occur in older homes. This home is only a few years old, and has had major issues with its drain system. After performing an Electronic Leak Detection, and Video Camera Inspection of the pipes, our plumbing technician discovered the problem in the picture. During the construction of the house, a vertical piece of rebar was actually driven through the slab, and then completely through the middle of the drain pipe! This problem coupled with an improperly installed clean-out caused water to back up into the laundry room, causing damage to the walls and floors.
After removing all of the damaged drywall, and performing our Emergency Dry-out Service, our plumbing technicians began the plumbing repair. When doing plumbing repairs under a tile floor, it is routine for contractors to rip out and replace the entire tile floor, since it’s very difficult to match existing tile. The replacement of the floor is often covered by the insurance company, but is still a huge hassle, and mess for the homeowner, as well as a large expense for the insurance company. Using our proprietary process, we were able to remove only the tiles we needed to remove for the repair, make the repair, and then re-set the original tiles, saving the customer a big inconvenience, and the insurance company a huge expense. It was especially important in this case, as we had a very short deadline. The homeowner had a tenant lined up to move into the house, and if we had replaced the entire floor, she may have lost the tenant.
After the repairs to the plumbing, slab, and floor were complete, we repaired the walls, painted, installed new custom-built cabinets and countertops in the laundry room, and re-installed the appliances. All that remains is getting the carpets cleaned, and we will be finished right on schedule, just in time for the tenant to move in.